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Customer Support

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Mon / Fri from 09:00 - 17:00
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Welcome to our Customer Support page at Ziya Blue! We understand the importance of exceptional service, and our team is dedicated to ensuring your satisfaction with every aspect of your shopping experience.

Here, you'll find helpful resources and information to assist you with any questions, concerns, or issues you may encounter. Our knowledgeable and friendly support team is available to address a variety of inquiries, including:

1. Product Assistance: Whether you need help with selecting the right products, understanding their features, or troubleshooting any issues, our team is here to provide guidance and assistance.

2. Order Inquiries: If you have questions about your order status, shipping, returns, or exchanges, our team is ready to provide updates and help resolve any concerns promptly.

3. Technical Support: Should you encounter any technical difficulties while navigating our website or using our digital services, our technical support team is available to assist you and ensure a smooth online shopping experience.

4. Feedback and Suggestions: We value your feedback and are continually striving to improve our products and services. Please feel free to share your thoughts, suggestions, or concerns with us, and we'll do our best to address them.

5. Contact Information: You can reach our customer support team via phone, or email during our business hours. We're committed to providing timely and responsive assistance to all inquiries.

Additionally, we've compiled a comprehensive FAQ section that addresses common questions and concerns to provide quick answers and solutions.

Your satisfaction is our priority at Ziya Blue, and we're here to ensure that your experience with us is nothing short of excellent. Thank you for choosing Ziya Blue as your trusted shopping destination.

Warm regards,

Ziya Blue Team

Contact us

Contact details

info (at)
Ziya Blue 221 Glendale Ave Unit 33
L2T 2K9 St. Catharines

Frequently asked questions

Frequently Asked Questions (FAQs) - Ziya Blue
Does Ziya Blue Sell Plants?

Nope, but we've got all the plant accessories you need to keep your leafy friends happy!

Do all the items online also appear in the store?

Nope! Due to limited space in our retail store, not all products offered online are available in-store. However, you can always choose to pick up your online purchases in-store!

Is Ziya Blue open to artisan vendors?

Sorry, we're not taking any more backstage passes to the Ziya Blue show!

Where in the world is Ziya Blue?

Ziya Blue is nestled in the heart of St. Catharines, Ontario, Canada. Think of it as your secret oasis for all things green and giggles!


Is Ziya Blue women-owned or bossed around by fabulous ladies?

You got it! Ziya Blue is proudly women-owned, and yes, we're all about adding that extra sprinkle of fabulousness to everything we do.


What's the deal with Ziya Blue's products?

We've got the hottest mix of plant pals and novelty delights. It's like a party in a plant pot, and you're invited!


Can I be lazy and still shop at Ziya Blue?

Absolutely! Our online store is open 24/7, so you can shop in your PJs, because who said fabulousness requires getting dressed?


What's the story behind Ziya Blue's name?

AAh, the tale of Ziya Blue – a love story with a furry twist! Ziya, our Boston Terrier Mix with the heart of a saint, recently departed this world in September. Picture the sweetest, most loving disposition you can imagine – that was our Ziya.

And then, there's Blue, our tennis ball maestro and neighborhood howler, a Doberman Mix with a passion for play. His howl? Let's just say it could rival an opera singer on a caffeine kick.

Together, they weren't just dogs; they were family. Now, Ziya Blue isn't just a name; it's a legacy, a nod to the furballs who stole our hearts and left pawprints everywhere.

So, as you wander through our store, know that every corner is sprinkled with the essence of Ziya's sweetness and Blue's ball-chasing antics. They may be chasing tennis balls in doggy heaven, but here at Ziya Blue, they're forever in our hearts, wagging their tails in spirit.

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